Survive · Support and information
Support
A question about the app or a guide that needs correcting? Contact its creator directly.
Contact Logan
contact@computerconseils.comEmail is optional. No account or form is required.
Information sent by email is used to handle your request. See the privacy policy for retention and your rights. Privacy.
To help with your request
- Include the Survive version, device model and operating system version.
- Describe what you were doing, what happened and what you expected.
- For a guide, provide its title and language; include a reliable source if reporting a content error.
- Do not send passwords, medical records or confidential documents. Hide personal information in screenshots.
Common questions
Do I need Internet to read the guides?
The installed app contains its library. Guides, search and preferences remain available offline. External source websites, updates and sending email require a connection.
Where can I find the PDFs?
In the app, Download everything exports documents organised by language and topic. On iOS, open Files and the Survive folder on your device. On Android, exports are in Downloads/Survive. You can also export a single guide.
What happens if I uninstall the app?
Uninstalling may remove its settings and local folder, especially on iOS. Copy useful PDFs to another folder or storage location before uninstalling. Copies already saved elsewhere are not automatically removed.
How can I join a TestFlight beta?
An invitation or official link will be required when a test campaign opens. No installation link is published on this website yet. TestFlight collection is explained in the privacy policy.
Is Survive a medical service?
No. It provides general preparedness information with limitations and precautions. Seek appropriate professional advice for medical decisions; guides do not replace practical training.